USM Haller table, black linoleum, 125x50 cm

At the moment we only ship within Italy, but we are working to extend shipping to European Union countries and beyond. If you live abroad and are interested in a product, write to us at info@mobiliaonline.com and we’ll find a solution together.

It depends on the type of product and the destination; you’ll see the exact cost in your cart before confirming.

Small (accessories, table, wall and pendant lamps): express courier €9.90, €14.90 for Sicily and Sardinia, free over €200.

Medium (chairs, armchairs, stools, side tables, floor lamps, rugs): courier €29, €40 for the islands, free over €500 (€750 for the islands). In Liguria and neighbouring regions, for orders from €500, you can choose delivery to your floor with assembly by the Mobilia Team for €150.

Large (sofas, tables, storage, beds): courier €89 in Liguria and neighbouring regions, €149 in the rest of Italy, €239 for the islands; delivery to your floor with assembly by the Mobilia Team €190 in Liguria and neighbouring regions, on quotation elsewhere.

USM Haller: free delivery, €249 for the islands.

Full details on the Shipping page.

Sì, puoi richiedere un preventivo per la consegna al piano e il montaggio a cura del Team Mobilia per l'acquisto di arredi di medie e grandi dimensioni, con destinazione in Liguria e nelle regioni limitrofe. Per regioni limitrofe si intendono le province raggiungibili entro circa tre ore dal nostro magazzino di Cicagna, in particolare in Piemonte, Lombardia, Emilia-Romagna e lungo la costa toscana.

Per richiedere il servizio, effettua l'ordine selezionando la consegna con corriere espresso e contattaci entro 24 ore dall'invio dell'ordine, via email all'indirizzo info@mobiliaonline.com oppure telefonicamente al 010 0992452. Ricordati di comunicare il numero dell'ordine e di specificare che desideri ricevere un preventivo per il servizio.

Entro le 24 ore successive ti invieremo la quotazione e i tempi aggiornati di consegna e montaggio. Se accetti il preventivo, l'importo della spedizione già pagato al checkout verrà riconosciuto come parte del costo del servizio e dovrai versare soltanto la differenza.

Avrai 48 ore dalla ricezione del preventivo per comunicarci la tua decisione. In caso di mancata accettazione o di assenza di risposta entro questo termine, l'ordine proseguirà con la spedizione tramite corriere espresso, senza costi aggiuntivi. I tempi indicativi di consegna di 5–7 giorni lavorativi inizieranno a decorrere da quel momento.

For items in stock, approximately 2–4 working days for small products and 5–7 for medium and large furniture, delivered to street level. For delivery with assembly by the Mobilia Team, we’ll contact you within 2 days to arrange a date. For made-to-order products we confirm lead times in writing after the order; in any case delivery takes place within 30 days unless otherwise agreed.

Yes, free of charge: at checkout choose your store from Mobilia Magazzini Generali (Genoa), Mobilia Emporio (San Salvatore) and Mobilia Stockhouse (Cicagna). Collection is not available for Secondamano products. Orders are usually ready within 3–5 working days for items in stock; we’ll email you when you can come by.

Yes, for online purchases you can exercise your right of withdrawal within 14 days of delivery. To start the process, write to us at info@mobiliaonline.com or use the Withdraw from the contract here page. Return costs are at your expense, according to the conditions communicated before purchase. Made-to-measure or clearly personalised products are excluded from the right of withdrawal. Once the refund requirements have been verified, we will refund the amount using the same payment method, unless otherwise agreed.

Yes, products are covered by the 2-year legal guarantee of conformity from delivery (12 months for used Mobilia Secondamano products), in accordance with current legislation.

We check your order before shipping and, if we find any defects, we’ll contact you to let you know. If on delivery you find a lack of conformity that was not previously reported, write to us: we’ll help you find the remedy provided under the guarantee.

Write to us at info@mobiliaonline.com or call us on 0185 971127: we’re happy to help. You can also visit us in our stores in Genoa, Cicagna and Cogorno.